Privacy Policy

Effective Date: February 1, 2026
Last Updated: January 16, 2026

1. Introduction

ProjectCoach AI Forge Edition ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ProjectCoach AI Forge Edition application (the "Service").

Data Controller:
Xencore Global GmbH
[Your Swiss Address]
[City], [Postal Code]
Switzerland
Email: privacy@projectcoachai.com

This Privacy Policy complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Email address, name (optional), password (hashed)
  • Payment Information: Billing details processed through Stripe (we do not store credit card numbers)
  • Support Communications: Content of messages you send to our support team

2.2 Information Collected Automatically

  • Usage Data: Features used, number of AI comparisons, synthesis usage, app usage patterns
  • Device Information: Operating system, app version, device type
  • Log Data: IP address (anonymized), timestamps, error logs

2.3 Information We Do NOT Collect

  • ❌ Your AI conversations (these stay local on your device)
  • ❌ Credentials for third-party AI services
  • ❌ Content of your questions or AI responses
  • ❌ Browsing history or personal files

3. How We Use Your Information

3.1 Service Delivery

  • Provide, operate, and maintain the ProjectCoach AI Forge Edition application
  • Process your subscription and billing
  • Authenticate your account and prevent fraud
  • Track usage limits for Free tier users (synthesis limits)

3.2 Service Improvement

  • Analyze usage patterns to improve features
  • Debug technical issues and errors
  • Develop new features based on user behavior

3.3 Communications

  • Respond to support requests
  • Send service announcements and updates
  • Send marketing communications (with your consent; you can opt-out anytime)

3.4 Legal Basis (GDPR/FADP)

  • Contract Performance: Processing necessary to provide the Service
  • Legitimate Interest: Improving our Service, fraud prevention
  • Consent: Marketing communications, optional features
  • Legal Obligation: Compliance with Swiss and EU law

4. Data Storage and Security

4.1 Local Data Storage

Your AI conversations are stored locally on your device only. We never upload, store, or access:

  • The questions you ask to AI services
  • The responses from AI services
  • Your AI session cookies or credentials
  • Your comparison results or synthesis outputs

This data is stored in your local application directory and is only accessible to you.

4.2 Cloud Data Storage

Data we store on our servers (account info, usage stats, billing) is hosted in:

  • Primary Location: Switzerland (Swiss data centers)
  • Backup Location: European Union (EU data centers)

We use industry-standard encryption for data in transit (TLS 1.3) and at rest (AES-256).

4.3 Security Measures

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted database storage
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Employee training on data protection

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We share limited data with:

  • Stripe: Payment processing (name, email, billing info)
  • Error Tracking: Anonymized crash reports for debugging

All service providers are contractually bound to data protection standards equivalent to Swiss FADP and EU GDPR.

5.2 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.3 Legal Obligations

We may disclose your information if required to:

  • Comply with Swiss or EU legal obligations
  • Respond to valid court orders or subpoenas
  • Protect our rights, property, or safety
  • Prevent fraud or security threats

6. Your Rights (GDPR/FADP)

Under Swiss and EU law, you have the following rights:

6.1 Right to Access

Request a copy of all personal data we hold about you.

6.2 Right to Rectification

Correct any inaccurate or incomplete personal data.

6.3 Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data, subject to legal retention requirements.

6.4 Right to Data Portability

Receive your data in a structured, machine-readable format (JSON).

6.5 Right to Restrict Processing

Limit how we use your data under certain circumstances.

6.6 Right to Object

Object to processing based on legitimate interests or for marketing purposes.

6.7 Right to Withdraw Consent

Withdraw consent at any time (does not affect prior processing).

How to Exercise Your Rights

Email: privacy@projectcoachai.com
We will respond within 30 days as required by law.

7. Data Retention

  • Account Data: Retained while your account is active, deleted 90 days after account closure
  • Usage Data: Aggregated and anonymized after 12 months
  • Billing Records: Retained for 10 years (Swiss tax law requirement)
  • Support Communications: Retained for 3 years
  • Local Data: You control this; deleted when you uninstall the app

8. Cookies and Tracking

The ProjectCoach AI Forge Edition desktop application does not use cookies or tracking scripts.

Our website uses minimal, essential cookies:

  • Session Cookies: Keep you logged into your account
  • Analytics (Optional): Anonymized usage statistics (you can opt-out)

We do not use third-party advertising cookies or tracking pixels.

9. International Data Transfers

Your data is primarily stored in Switzerland. If we transfer data outside Switzerland or the EU/EEA, we ensure adequate protection through:

  • EU Standard Contractual Clauses (SCCs)
  • Swiss-approved data transfer mechanisms
  • Service providers certified under relevant privacy frameworks

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover we have collected data from a child under 16, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Email notification to your registered email address
  • In-app notification when you open ProjectCoach AI Forge Edition
  • Posting the updated policy on our website

Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Supervisory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with:

Swiss Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland
Website: www.edoeb.admin.ch

EU/EEA residents may also contact their local data protection authority.

13. Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: privacy@projectcoachai.com
Mail:
Xencore Global GmbH
Attn: Privacy Officer
[Your Swiss Address]
[City], [Postal Code]
Switzerland

This Privacy Policy is governed by Swiss law. Any disputes will be resolved in accordance with Swiss jurisdiction.

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